We want you to be completely satisfied with your purchase. If for any reason you are not, we will gladly accept returns within 30 days of the purchase date.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at [sales@geoknife.com] to obtain a return authorization. Please include your order number and the reason for the return in your communication.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, we will issue a refund to your original method of payment. Please note that shipping costs are non-refundable.
Please allow 5-7 business days for the refund to be processed and reflected in your account.
If you have any questions about our return policy, please feel free to contact us at [sales@geoknife.com].
