Shipping policy

Domestic Shipping (USA) ONLY:

  • All orders within the USA will be shipped via FedEx or USPS.
  • Shipping is free for all domestic orders.
  • Orders typically take 15-22 business days to arrive.

Order Processing Time:

  • Please allow 1-2 business days for order processing before shipment.

Delivery Estimates:

  • Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination and other factors beyond our control.

Customs and Import Taxes:

  • Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs processes.

Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages confirmed to be delivered to the address provided for an order. Upon inquiry, we will provide any assistance possible to help locate the package.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email to track the status of your shipment.

Shipping Restrictions:

  • We currently do not ship to P.O. boxes or APO/FPO addresses.

Note:

  • Shipping policies are subject to change without prior notice. Any updates or changes to our shipping policy will be communicated on our website.

For any further questions or clarifications regarding our shipping policy, please feel free to contact us at [sales@geoknife.com].